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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping policy
Shipping Policy
Order Processing & Delivery We strive to get your wholesale orders to you as quickly and safely as possible.
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Estimated Delivery Time: Please allow 5 to 7 business days for your order to be processed and delivered.
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Business Days: Our shipping timeline applies to business days (Monday through Friday) and excludes weekends and holidays.
Shipping Rates Shipping charges for your order will be calculated and displayed at checkout based on the weight of your order and the destination.
P.O. Boxes Please note that we do not ship to P.O. Boxes. You must provide a valid physical address (residential or commercial) at checkout to ensure successful delivery. Orders placed with a P.O. Box shipping address may be cancelled or delayed.
Order Tracking When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Contact Us If you have not received your order within 7 business days of receiving your shipping confirmation email, please contact us at sales@juicehead.co with your name and order number, and we will look into it for you.
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